Frequently Asked Questions

Everything you need to know about FindPrices and how it saves you money.

Getting Started

How do I install FindPrices? +
Installing FindPrices takes just seconds:
  1. Visit the Chrome Web Store
  2. Click "Add to Chrome"
  3. Confirm the installation
  4. That's it! Start shopping and we'll help you find better prices
Do I need to create an account? +
No account needed to start! You can search as a guest until you find a deal you love. Once you click through to a cheaper price, we'll ask you to create a free account to continue. Registered Members get 3 searches per day, and you can unlock more by inviting friends.
How do I know FindPrices is working? +
When you're on a product page, FindPrices automatically detects it and shows a slide-in reminder on the side of your screen asking "Find Cheaper Prices?" Click the reminder to start searching. You can also manually click the FindPrices icon in your browser toolbar anytime.

Using FindPrices

When does FindPrices activate? +
FindPrices automatically detects when you're on a product page and shows a slide-in reminder to check for better prices. You can click the reminder to start a search, or manually click the extension icon in your toolbar or the "Find Cheaper Prices" button in the side panel anytime.
How do I read the results? +
Results are shown in order of best price, with cashback applied if available. Each result shows:
  • Store name and direct link to the product
  • Current price (verified in real-time)
  • Stock status (in stock vs out of stock)
  • Estimated price after cashback (if applicable)
We filter out "out of stock" items by default so you only see real deals you can actually buy.
How do I choose the best deal? +
Look for the lowest "Price After Cashback" if you use cashback services. Otherwise, the lowest listed price is your best bet. Always verify the store is reputable (we show well-known retailers). Click any result to go directly to that product page and complete your purchase.

Features

What does FindPrices actually do? +
FindPrices does three things automatically:
  1. Finds better prices by searching multiple retailers in real-time
  2. Checks if items are actually in stock to avoid fake deals
  3. Shows you the price after cashback from popular cashback sites
All of this happens instantly while you shop - no extra tabs, no extra work.
How does stock verification work? +
We don't just show you search results - we actually visit each retailer's page and check if the product is truly in stock and available to buy right now. This means you won't waste time clicking on "deals" that are sold out or no longer available.
What is the cashback feature? +
Many online stores offer cashback through services like Rakuten, TopCashback, and others. FindPrices automatically shows you what the effective price would be after cashback, so you can see the real cost. Note: You'll still need to activate cashback through your preferred cashback service - we just show you what's available.

Privacy & Security

What data do you collect? +
We prioritize your privacy. FindPrices only collects:
  • Product URLs you search for (to find better prices)
  • Basic usage statistics (number of searches, savings found)
  • Your email address (if you create an account)
We do NOT collect: Your browsing history, personal information, payment details, or passwords. We never sell your data. See our Privacy Policy for full details.
Why does FindPrices need certain permissions? +
FindPrices requests minimal permissions:
  • Access to specific websites: To detect product pages and show you results
  • Storage: To save your preferences and cache results for faster performance
We only request what's absolutely necessary to provide the service. We never access sensitive information like passwords or payment data.
Is FindPrices secure? +
Yes. FindPrices is built with security best practices. All data transmission is encrypted, and we follow Chrome Web Store security guidelines. We never inject ads, never modify checkout pages, and never intercept payment information.

Pricing & Limits

Is FindPrices free? +
Yes! FindPrices is completely free to use. There are no hidden fees and no subscriptions. Members get 3 searches per day, and you can unlock more by inviting friends - become an Ambassador (10/day) or Legend (unlimited forever). We make money through affiliate partnerships with some retailers, which means we may earn a small commission if you make a purchase through our links - but it never increases your price.
How does FindPrices make money? +
We sometimes earn a small commission when you visit a store through our links. However, we don't let this influence our results. Getting you the cheapest price is our number one priority, and we won't compromise on that. Our results are always sorted by lowest price, regardless of which stores pay us commissions.
Are there any limits on searches? +
Guests can search freely until they find a deal and click through - then we ask you to register. Here's how our tier system works:
  • Member (free account): 3 searches per day
  • Ambassador (invite 1 friend): 10 searches per day
  • Legend (invite 3 friends): Unlimited searches forever!
  • VIP (join via friend's invite): 7 days unlimited - then back to Member tier (3/day)
Bonus: When you join via a friend's invite link, you get 7 days of VIP Access with unlimited searches! After your VIP expires, you return to Member tier, but you can unlock permanent unlimited by inviting 3 friends yourself.

Compatibility

What stores does FindPrices work with? +
FindPrices works globally with thousands of online retailers, including:
  • πŸ‡ΊπŸ‡Έ US: Amazon, Walmart, Target, Best Buy, Newegg
  • πŸ‡¬πŸ‡§ UK: Argos, John Lewis, Currys, ASOS
  • πŸ‡¦πŸ‡Ί Australia: JB Hi-Fi, The Good Guys, Kogan, Catch
  • πŸ‡©πŸ‡ͺ Germany: MediaMarkt, Saturn, Otto
  • πŸ‡«πŸ‡· France: Fnac, Darty, Cdiscount
  • πŸ‡―πŸ‡΅ Japan: Rakuten, Yodobashi, Bic Camera
  • And many more worldwide!
Which browsers are supported? +
Currently, FindPrices is available for Google Chrome and Chromium-based browsers (like Microsoft Edge, Brave, and Opera). Support for other browsers is coming soon.
Does it work in my country? +
Yes! FindPrices works globally. We support retailers in dozens of countries including the US, UK, Australia, Canada, Germany, France, Japan, and many more. Results quality depends on the number of retailers available in your region, but the extension works anywhere.

Troubleshooting

FindPrices isn't detecting products. What should I do? +
Try these steps:
  1. Refresh the page - Sometimes a simple refresh helps
  2. Check you're on a product page - Make sure you're viewing a specific product, not a category or search results page
  3. Click the FindPrices icon - Manually trigger a search from the browser toolbar
  4. Restart your browser - Close and reopen Chrome
If the issue persists, click Feedback in the extension footer to report it.
The results seem slow. How can I speed them up? +
FindPrices searches multiple sources and verifies stock in real-time, which can take a few seconds. For the fastest experience:
  • Ensure you have a stable internet connection
  • Close unnecessary browser tabs
  • Wait for the full results - we show partial results progressively as they come in
How do I report a bug or request a feature? +
Click Feedback in the extension footer (bottom of the side panel) to report issues or suggest features. Include:
  • A description of the issue or feature request
  • The URL where you experienced the problem (if applicable)
  • Screenshots if it helps explain the issue
We read every submission and continuously improve based on your feedback.

Still Have Questions?

Open the FindPrices extension and click Feedback in the footer.